Wanting to belong is a fundamental human instinct. Yet according to research by diversity and inclusion consulting experts Pearn Kandola, over 70 percent of employees report feeling excluded at work. So where exactly are businesses going wrong?
Very often, exclusive behaviour isn’t caused intentionally, but as a by-product of our tendency to show preferences to people who seem to be ‘like us’. The human brain associates higher levels of trust with people that are demographically similar to us.
