Professor Binna Kandola OBE released the second in an exclusive three-part series for Personnel Today, focusing on micro-incivilities, culture and ‘invisible talent’.
In this latest article, he comments:
“We like to believe that talent management is based on merit. That if people are capable and hard-working, their efforts will be recognised and rewarded. But this belief ignores the reality of how workplace culture shapes not only how people perform, but also how they are perceived.
Talented people don’t operate in a vacuum. They work in teams, within hierarchies, under pressure, and under observation. And when the environment is subtly excluding or dismissive – not necessarily hostile, but not quite welcoming either – the effect is cumulative, and often corrosive.”
