We know that, left unchecked, our biases can impact business decisions, and stereotypes can feed into these biases.
One particularly poignant example of a stereotype, that I encountered during a washup discussion in a development centre, will stay with me for a long time.
During the discussion, we considered a participant from Denmark who had performed well but lacked international exposure and experience. A potential development opportunity proposed was for him to take on an international assignment. When mentioned, a senior leader in the client organisation said that in his experience, “Danish people don’t like moving out of Denmark”.
Whilst based on his personal experience, it was clearly a stereotype, and fortunately, another leader in the discussion commented that in his experience, this wasn’t always the case. The challenge presented was a good one – and helped to prevent a decision from being influenced by bias – but challenging stereotypes and bias is not always easy to do.