If unchecked, they can make those around us feel excluded, unappreciated and disrespected.
This is why they are often called “micro-aggressions”.
With our specialised training, you can transform these negative behaviours into positive actions that make individuals feel valued, motivated and included.
The definition of a micro-aggression or micro-incivility is:
Daily, commonplace behaviours that signal, wittingly or unwittingly, to members of out-groups that they do not belong and are not welcome.
Micro-incivilities or ‘micro-aggressions’ can have a damaging impact in any environment. We’ll help you to identify and mitigate their effects in the workplace.
Our micro-incivilities program is rooted in the Pearn Kandola Micro-Resistance Response Framework. This comprehensive approach empowers individuals to:
The program includes a dynamic 2-hour live workshop, which is preceded by access to our cutting-edge online diagnostics tool.
This tool gathers individual feedback to provide valuable insights into individual strengths and weaknesses when it comes to inclusion, ensuring that our training targets each participant’s needs.
We understand that one-size-fits-all solutions fall short when addressing the complexities of human behaviour.
That’s why our approach is powered by personalised insights.
Using our bespoke digital platform, we gather feedback from each individual to identify areas that require attention at both the individual and organisational levels.
This data informs the creation of a unique workshop that delivers targeted actions to drive lasting and meaningful behaviour change.
Whether you know them as ‘micro-aggressions’ or ‘micro-incivilities’, our micro-incivilities workshops are designed to resonate with professionals across all levels of your organisation.
Our firm of business psychologists conducts its own research, ensuring that our training is informed by the latest findings in the field.
Our innovative digital platform enhances the training experience and provides actionable insights for each individual.
Our experts, who are trained business psychologists, bring an unparalleled depth of knowledge and experience to our programs.
As pioneers in the field of Diversity, Equity, and Inclusion (DEI), we stand out with a legacy of leadership coaching, development and driving cultural change since our establishment in 1984.
Our DEI programs are backed by business psychology and driven by in-house research conducted by our team of trained psychologists.
At Pearn Kandola, we know that businesses who nurture inclusivity reap the rewards.
Addressing micro-incivilities (also known as ‘micro-aggressions’) and driving positive behaviour change will help you to achieve happier, more collaborative, and more productive employees, contributing to greater talent retention and organisational success.
Ready to take action and eliminate micro-incivilities in your workplace?
Together, we can develop a tailored plan that meets the unique needs of your organisation and helps you achieve a more inclusive and thriving workplace.
20 years’ experience