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Home › Services › Inclusive Cultures › Micro-Incivilities

  • Inclusive Cultures

Micro-Incivilities

Make a big difference with small changes

Are micro behaviours having a big impact on the harmony and inclusivity of your workplace?

Discover how Pearn Kandola’s micro-incivilities program can help you identify and address these hard to recognise micro-incivilities, fostering a more inclusive and positive working environment.

Book now

Understanding Micro-Incivilities and Microaggressions

Micro-incivilities can be small, often unconscious things we all say or do.

If unchecked, they can make those around us feel excluded, unappreciated and disrespected.

This is why they are often called “micro-aggressions”.

With our specialised training, you can transform these negative behaviours into positive actions that make individuals feel valued, motivated and included.

The definition of a micro-aggression or micro-incivility is:

Daily, commonplace behaviours that signal, wittingly or unwittingly, to members of out-groups that they do not belong and are not welcome.

Examples include:

  • Failing to acknowledge your colleague’s suggestions
  • Checking your texts in a meeting
  • Repeatedly forgetting someone’s name

Micro-incivilities or ‘micro-aggressions’ can have a damaging impact in any environment. We’ll help you to identify and mitigate their effects in the workplace.

Speak with a business psychologist

Pearn Kandola’s Micro-Resistance Response Framework

Our micro-incivilities program is rooted in the Pearn Kandola Micro-Resistance Response Framework. This comprehensive approach empowers individuals to:

  • Recognise and identify micro-incivilities in the workplace
  • Understand the role they may play in perpetuating micro-incivilities
  • Take meaningful steps to minimise these behaviours and their impact

The program includes a dynamic 2-hour live workshop, which is preceded by access to our cutting-edge online diagnostics tool.

This tool gathers individual feedback to provide valuable insights into individual strengths and weaknesses when it comes to inclusion, ensuring that our training targets each participant’s needs.

The Power of Personalised Insights

We understand that one-size-fits-all solutions fall short when addressing the complexities of human behaviour.

That’s why our approach is powered by personalised insights.

Using our bespoke digital platform, we gather feedback from each individual to identify areas that require attention at both the individual and organisational levels.

This data informs the creation of a unique workshop that delivers targeted actions to drive lasting and meaningful behaviour change.

Key Benefits of Micro-Incivilities (Micro-Aggressions) Training

Whether you know them as ‘micro-aggressions’ or ‘micro-incivilities’, our micro-incivilities workshops are designed to resonate with professionals across all levels of your organisation.

Proven Results
Our DEI programs have a track record of delivering lasting behaviour change that positively impacts workplace culture.
Personalised Approach
We offer insights into individual strengths and areas for improvement, enabling participants to make meaningful changes.
In-House Research

Our firm of business psychologists conducts its own research, ensuring that our training is informed by the latest findings in the field.

Bespoke Digital Tools

Our innovative digital platform enhances the training experience and provides actionable insights for each individual.

Experienced Coaches

Our experts, who are trained business psychologists, bring an unparalleled depth of knowledge and experience to our programs.

Why Choose Pearn Kandola?

As pioneers in the field of Diversity, Equity, and Inclusion (DEI), we stand out with a legacy of  leadership coaching, development and driving cultural change since our establishment in 1984.

Our DEI programs are backed by business psychology and driven by in-house research conducted by our team of trained psychologists.

Eliminate Microaggressions In The Workplace

At Pearn Kandola, we know that businesses who nurture inclusivity reap the rewards.

Addressing micro-incivilities (also known as ‘micro-aggressions’) and driving positive behaviour change will help you to achieve happier, more collaborative, and more productive employees, contributing to greater talent retention and organisational success.

PK Digital

Explore Our Digital Solutions

Seeking remote, self-serve training at scale?

For organisations with strong DEI maturity, our cutting-edge DEI training software offers a digital-only solution. Backed by research, PK:DIGITAL is a Software as a Service (SaaS) solution that empowers organisations to reach employees at scale.
Find out more

Free Consultation with a Business Psychologist

Ready to take action and eliminate micro-incivilities in your workplace?

Together, we can develop a tailored plan that meets the unique needs of your organisation and helps you achieve a more inclusive and thriving workplace.

Book an Appointment
Louise Weston

20 years’ experience

Louise Weston, Partner

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