Prejudice has serious implications for both organisations and individuals in terms of effectiveness and contentment. Binna Kandola examines research on the main areas of concern.

The Macpherson Report defined institutional racism as “the collective failure of an organisation to provide an appropriate and professional service” and “unwitting prejudice, ignorance, thoughtlessness and racist stereotyping”. To begin to address the issues we need to understand the broader context, and so we really need to look at organisational prejudice.

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